Please read these terms before using our website, submitting an application or purchasing a product or service.
These Terms and Conditions form an agreement between you and Glorify Collections. By using our website, placing an order, registering for a programme, paying an invoice or accepting delivery, you confirm that you have read and accepted the terms applicable to that transaction.
Additional quotations, invoices, admission letters, project agreements, event notices or service-specific policies may form part of the agreement. Where a signed written agreement contains different terms, the signed agreement will prevail for that specific transaction.
Nothing in these Terms excludes or limits any mandatory right or remedy that cannot lawfully be excluded under applicable Nigerian law.
Acceptance of These Terms
You accept these Terms when you:
- Access or continue to use this website.
- Submit an enquiry, application or registration.
- Request or approve a quotation.
- Make a deposit or full payment.
- Submit measurements, artwork, fabrics or production instructions.
- Attend a class, event, training or programme.
- Accept or collect a completed product.
Where you act for a company, institution, association or another person, you confirm that you have authority to bind that party.
Where you do not accept these Terms, you should not complete the transaction or use the affected service.
Definitions
“Glorify Collections”
The fashion brand and business providing the products, services, training and programmes described on this website.
“You” or “Customer”
A visitor, applicant, student, buyer, participant, client, beneficiary, sponsor or organization engaging with us.
“Order”
A confirmed request for goods or services supported by agreed specifications and payment arrangements.
“Quotation”
A written price proposal that may state scope, quantity, timeline, exclusions and payment requirements.
“Custom Product”
A product made, altered, printed, embroidered or sourced according to a customer’s specifications.
“Programme”
An academy course, event, workshop, sponsored training or empowerment initiative.
Eligibility and Authority
You must have the legal capacity to enter into the relevant transaction.
- Persons below 18 years should act through a parent, guardian or authorized sponsor where required.
- An organization placing an order must act through an authorized representative.
- You must provide accurate information and must not impersonate another person.
- We may request proof of identity, authority, age, sponsorship or payment where reasonably necessary.
Permitted Website Use
You may use this website for lawful personal or business enquiries relating to Glorify Collections.
You must not:
- Attempt to gain unauthorized access to any account, server, form, database or administrative area.
- Upload malware, harmful code or automated attacks.
- Submit false, misleading, abusive or fraudulent information.
- Use automated scraping or extraction tools without written permission.
- Copy or republish website content as your own.
- Interfere with website performance, availability or security.
- Use our website to infringe another person’s rights.
We may block, restrict or investigate activity that appears unlawful, fraudulent, abusive or harmful.
Product Information, Availability and Pricing
We aim to provide accurate descriptions, images, prices and programme information. However:
- Images may appear differently because of lighting, photography and screen settings.
- Fabric colour, print placement and texture may vary between production batches.
- Stock levels and product availability may change without notice.
- Programme dates, instructors, venues and schedules may be adjusted.
- Obvious typographical or pricing errors may be corrected before fulfilment.
A website listing does not guarantee availability. An order becomes binding only after we confirm the specifications, availability and payment requirements.
Where a confirmed order contains a material pricing or description error, we will notify you and provide a lawful option to proceed on corrected terms or cancel the affected order.
Orders and Acceptance
6.1 Order enquiry
An enquiry, form submission or request for quotation does not by itself create a binding order.
6.2 Confirmation
An order is generally confirmed when:
- The product or service specifications have been agreed.
- A quotation or invoice has been accepted.
- The required deposit or full payment has been received.
- We issue confirmation or begin performance with your authorization.
6.3 Changes
Any request to change quantity, style, colour, measurement, artwork, fabric, programme or delivery date may affect price and timeline.
Changes are not effective until accepted by us in writing. We may decline changes after materials have been purchased or production has started.
6.4 Refusal or cancellation by us
We may decline or cancel an order where:
- The requested item or material is unavailable.
- Payment cannot be verified.
- The requested timeline is impracticable.
- The proposed artwork or use is unlawful or infringes third-party rights.
- The customer engages in threats, abuse, fraud or serious misconduct.
- An obvious error affects the order.
Where we cancel after receiving payment, any refund due will be processed subject to work already completed, materials already committed and applicable law.
Prices, Deposits and Payments
7.1 Currency
Unless otherwise stated, prices are quoted in Nigerian Naira.
7.2 Deposits
Custom, production, merchandise, academy, event and bulk orders may require a deposit before reservation, sourcing or production begins.
The deposit amount will be stated in the quotation, invoice, admission notice or project agreement.
7.3 Balance payment
Unless another arrangement is agreed:
- Outstanding balances must be paid before collection or dispatch.
- Certificates may be withheld where programme fees or obligations remain outstanding.
- Bulk goods may not be released until cleared payment is received.
7.4 Payment verification
A transfer screenshot is not conclusive proof of payment. Payment is confirmed only when funds are verified in the designated account or by the authorized payment provider.
7.5 Bank and payment charges
You are responsible for applicable transfer, processing, gateway, foreign-exchange or intermediary charges unless expressly included in the price.
7.6 Taxes
Applicable taxes, levies or statutory charges may be added where required.
7.7 Price validity
Quotations remain valid for the stated period. Where no period is stated, prices may be reviewed before payment because of material, supplier, exchange-rate or logistics changes.
Ready-to-Wear Purchases
8.1 Size selection
Customers are responsible for reviewing the stated garment measurements and selecting an appropriate size. Size labels may vary by design, fabric and construction.
8.2 Inspection
Where purchases are made in the showroom, customers should inspect the garment and confirm fit, colour and condition before leaving.
8.3 Hygiene and condition
A return or exchange may be refused where an item:
- Has been worn beyond fitting.
- Has been washed, altered or damaged.
- Has stains, odour, makeup, perfume or other signs of use.
- Has missing tags, packaging or accessories.
- Is a hygiene-sensitive item that cannot reasonably be resold.
8.4 Colour and fabric variation
Minor differences caused by photography, screen display, print placement, dye batches or natural material characteristics are not necessarily defects.
8.5 Faulty goods
Where a product is materially defective, unsafe or does not reasonably match the agreed description, the customer may have remedies under applicable consumer-protection law.
Nothing in this section removes any mandatory statutory remedy available for defective or misdescribed goods.
Custom Garment Production and Alterations
9.1 Measurements
Measurements may be taken by our team, supplied by the customer or supplied by a third party.
Where measurements are supplied by the customer or another person, we are not responsible for fit problems caused by inaccurate, incomplete or outdated measurements.
9.2 Body changes
Weight, posture, pregnancy, health or other body changes after measurement may affect garment fit. Additional alterations may attract a charge.
9.3 Design interpretation
Reference images are used as inspiration or guidance. The finished garment may differ because of:
- Fabric availability and behaviour.
- Body shape and measurements.
- Construction methods.
- Required modesty, comfort or structural adjustments.
- Copyright, branding or technical limitations.
9.4 Fabric supplied by the customer
Customer-supplied fabric is accepted at the customer’s risk. We are not responsible for hidden defects, colour bleeding, shrinkage, insufficient quantity, weak fabric, unstable embellishment or damage resulting from the material’s inherent condition.
We may decline fabric that appears unsuitable for the requested design.
9.5 Fittings
The customer must attend scheduled fittings promptly. Delayed or missed fittings may affect completion time and fit.
9.6 Alterations
Alterations required to bring a garment into reasonable conformity with the agreed measurements and approved design will be assessed according to the cause and scope.
Changes of preference after approval, body changes, new design instructions or inaccurate customer-supplied measurements may attract additional fees.
9.7 Completion dates
Completion dates are estimates unless expressly guaranteed in writing. Customers should allow reasonable time for fittings, corrections and unexpected production issues.
9.8 Collection
Custom garments should be collected within the communicated period. Storage charges may apply to items left for an extended period after completion notice.
Mass Production and Institutional Orders
10.1 Production specification
Bulk orders must be supported by an agreed specification covering, where applicable:
- Garment type and design.
- Approved sample.
- Fabric and colour.
- Quantity and size distribution.
- Branding and labels.
- Packaging.
- Delivery location and schedule.
- Inspection and acceptance process.
10.2 Samples and approvals
Where a sample is required, production may not begin until the sample or mockup is approved.
Approval confirms acceptance of visible design, placement, construction and general presentation, subject to normal production tolerances.
10.3 Production tolerances
Reasonable variations may occur in measurements, stitching, print position, colour shade or unit finishing during bulk production. Material deviations will be assessed against the agreed sample and specification.
10.4 Quantity tolerances
Any permitted overrun or underrun must be stated in the quotation or project agreement. Otherwise, the confirmed quantity applies.
10.5 Client delays
Delays in sample approval, size submission, artwork, payment, fabric supply, inspection or instruction may extend the production timeline.
10.6 Inspection
Institutional clients should conduct inspection within the agreed period. Acceptance, distribution or prolonged retention without written complaint may be treated as acceptance, subject to hidden defects and applicable law.
Branded Merchandise
11.1 Artwork responsibility
You confirm that you own or have permission to use every logo, photograph, slogan, trademark and other material submitted for branding.
11.2 Artwork quality
Low-resolution or unsuitable artwork may produce reduced print quality. We may request a vector or high-resolution file or charge for artwork correction.
11.3 Mockup approval
Approval of a mockup authorizes production based on the shown content, spelling, placement and general colour arrangement.
Customers must check names, dates, phone numbers, logos and spelling carefully before approval.
11.4 Colour matching
Exact digital-to-material colour matching is not guaranteed unless a specific colour standard and matching process is agreed.
11.5 Client-supplied merchandise
Where branding is applied to products supplied by the customer:
- Products must be inspected and approved before production.
- We are not responsible for hidden weakness or pre-existing defects.
- A reasonable production-risk allowance may be required.
- Replacement of customer-supplied products is not automatic where damage arises from their unsuitability.
11.6 Customized products
Branded or personalized products may not be suitable for resale and may be subject to restricted cancellation or return rights, except where defective, misdescribed or otherwise protected by law.
Sewing Machines and Accessories
12.1 Product suitability
General product guidance does not replace the customer’s responsibility to confirm that a machine, tool or material is suitable for the intended work.
12.2 Manufacturer specifications
Machine performance, maintenance, warranty and operating requirements may be governed by the manufacturer or supplier.
12.3 Inspection and testing
Customers should inspect and, where practical, test equipment before collection.
12.4 Warranty
Any applicable warranty will be communicated before or at purchase. Warranty terms may exclude misuse, unauthorized repair, unstable power supply, accidental damage and failure to maintain the equipment properly.
12.5 Consumables
Threads, needles, zippers, trims and other consumables should be checked before use. Opened or used consumables may not be returnable unless defective.
Fashion Academy Admissions and Training
13.1 Application
Submission of an application does not guarantee admission. Admission depends on programme availability, suitability, capacity, fee requirements and any stated criteria.
13.2 Programme information
Programme descriptions provide a general guide. Curriculum sequence, timetable, instructor, project, venue or delivery method may be reasonably adjusted.
13.3 Fees
Students must pay fees according to the admission letter, invoice or payment schedule.
Fees may cover tuition only unless tools, fabrics, uniforms, certification, accommodation, feeding, transport or other items are expressly included.
13.4 Tools and materials
Students may be required to purchase or provide specified tools, fabrics, stationery, patterns and project materials.
13.5 Attendance
Regular attendance and punctuality are essential. Repeated absence may affect assessment, progression, project completion and certification.
13.6 Missed classes
The academy is not automatically required to provide private replacement classes for sessions missed by a student.
13.7 Programme extension
A student who fails to complete required work within the programme period may be required to pay an extension or additional supervision fee.
13.8 No guarantee of employment or income
Training develops knowledge and practical ability but does not guarantee employment, contracts, business success, grants, income or market acceptance.
Student Conduct and Safety
Students must:
- Treat instructors, staff, visitors and other students respectfully.
- Follow health, safety and machine-use instructions.
- Use academy equipment responsibly.
- Maintain a clean and orderly workspace.
- Avoid violence, harassment, bullying, theft and abusive language.
- Protect confidential business and student information.
- Avoid cheating, falsification and submission of another person’s work.
- Comply with attendance, dress and project requirements.
The academy may issue a warning, suspend access, require restitution or terminate enrolment for serious or repeated misconduct.
A student may be responsible for damage caused by deliberate misuse, gross negligence or unauthorized handling of equipment.
Sewing machines, scissors, irons and production equipment can cause injury when misused. Students must follow instructor directions and must not operate restricted equipment without authorization.
Assessment and Certification
Certification may depend on:
- Required attendance.
- Completion of assignments and practical projects.
- Satisfactory assessment performance.
- Compliance with academy conduct requirements.
- Payment of outstanding fees.
- Return of borrowed property.
A certificate confirms completion or performance under the stated programme. It does not represent a university degree, professional licence or government qualification unless expressly stated.
Lost or damaged certificates may be replaced subject to verification and an administrative fee.
Events, Workshops and Registrations
16.1 Registration
Registration is subject to capacity, eligibility and payment where applicable.
16.2 Tickets and access
A registration confirmation, ticket, reference or identification may be required for admission.
16.3 Programme changes
Speakers, schedules, venues, topics and delivery formats may be reasonably changed because of availability, safety, logistics or circumstances beyond our control.
16.4 Participant conduct
Participants must behave lawfully and respectfully. We may remove a participant whose conduct threatens safety, disrupts the event or infringes another person’s rights.
16.5 Personal belongings
Participants are responsible for their personal belongings, except where loss is directly caused by our proven negligence and liability cannot lawfully be excluded.
Empowerment and Institutional Programmes
17.1 Selection
Registration does not guarantee selection, sponsorship, equipment, grants, employment or financial support.
17.2 Sponsor conditions
A sponsored programme may have additional eligibility, attendance, reporting, identification, assessment and monitoring requirements.
17.3 Beneficiary obligations
Beneficiaries may be required to:
- Provide accurate eligibility information.
- Attend required sessions.
- Complete assessments and monitoring forms.
- Use supplied equipment for the intended purpose.
- Participate in lawful impact documentation.
- Comply with sponsor and programme rules.
17.4 Removal
A participant may be removed for fraud, non-attendance, serious misconduct, falsified records or failure to meet programme conditions.
17.5 Sponsor decisions
Certain selection, funding or benefit decisions may be controlled by a sponsoring institution. Glorify Collections is not responsible for a sponsor’s independent decision unless we expressly assumed that responsibility.
Cancellations, Returns, Exchanges and Refunds
This section is subject to mandatory consumer rights. Where applicable law gives you a stronger remedy, the law prevails.
18.1 General cancellation requests
Cancellation requests should be submitted promptly in writing with the order or registration reference.
18.2 Advance bookings and reservations
A reasonable cancellation charge may be deducted where permitted by law, taking into account:
- Notice provided before the scheduled date.
- Work already completed.
- Materials already purchased or committed.
- Administrative and payment-processing costs.
- Whether the reserved capacity can reasonably be reassigned.
- The nature of the goods or service.
18.3 Ready-to-wear exchanges
Subject to statutory rights, an eligible non-defective ready-to-wear item may be considered for exchange where:
- The request is made within the communicated exchange period.
- The original receipt or proof of purchase is provided.
- The item is unused, unwashed and unaltered.
- Original tags and packaging remain intact.
- The replacement item is available.
18.4 Custom and personalized orders
Because custom products are produced for a specific customer, cancellation may be restricted after design approval, sourcing, cutting, printing, embroidery or production begins.
A customer-requested cancellation does not automatically entitle the customer to recover amounts already used for work, materials, third-party commitments or reasonable cancellation costs.
18.5 Academy and programme fees
Registration, admission, reservation, material and administrative fees may be subject to the cancellation terms communicated for the programme.
Where a student withdraws after classes begin, any refund assessment may take account of classes delivered, reserved capacity, materials supplied and reasonable administration costs.
18.6 Event cancellations by the participant
Event cancellation rights depend on the event notice, ticket type, timing and commitments already incurred.
18.7 Cancellation by Glorify Collections
Where we cancel a paid service and do not provide a reasonable substitute or rescheduled option, amounts paid for the undelivered portion will be handled in accordance with applicable law and the specific transaction.
18.8 Refund method
Approved refunds are generally made to the original payment source or verified payer, unless another lawful method is agreed.
Processing time may depend on banks, gateways and payment providers.
Collection, Delivery and Risk
19.1 Delivery information
Customers must provide complete and accurate recipient, address and telephone information.
19.2 Delivery estimates
Delivery dates are estimates unless expressly guaranteed. Delays may arise from transport, weather, security, courier, public holidays or recipient availability.
19.3 Delivery charges
Delivery and insurance charges are separate unless included in the quotation or order confirmation.
19.4 Third-party couriers
Where an independent courier is used, its carriage terms may also apply.
19.5 Failed delivery
Additional charges may apply where delivery fails because:
- The recipient is unavailable.
- The address is inaccurate or incomplete.
- The recipient refuses delivery without lawful justification.
- A second delivery attempt is required.
19.6 Inspection on receipt
The recipient should inspect the package promptly and report visible damage, shortage or incorrect items with supporting evidence.
19.7 Uncollected goods
Goods left uncollected after completion notice may attract storage charges. We will provide reasonable notice before taking further action permitted by law.
Inspection, Defects and Complaints
A complaint should include:
- The order, invoice or registration reference.
- A clear description of the issue.
- Photographs or videos where relevant.
- The date the issue was discovered.
- Any previous communication about the issue.
You should preserve the item and avoid unauthorized alteration or repair while the complaint is being assessed.
We may request inspection before determining the appropriate remedy.
Depending on the circumstances and applicable law, an appropriate remedy may include:
- Correction or alteration.
- Repair.
- Replacement.
- Re-performance of a service.
- Partial refund.
- Full refund.
- Another reasonable resolution agreed by the parties.
A preference change, minor acceptable production variation or issue caused by incorrect customer instructions is not necessarily a defect.
Intellectual Property
21.1 Website content
Unless otherwise stated, website text, design, layout, graphics, photographs, videos, course materials, branding and original content belong to Glorify Collections or are used with permission.
21.2 Permitted use
You may view and print reasonable portions for personal, non-commercial reference.
21.3 Prohibited use
Without written permission, you must not:
- Republish our course materials or patterns.
- Sell or distribute our training content.
- Copy our designs for commercial production.
- Remove copyright, trademark or attribution notices.
- Use our name, logo or photographs to imply endorsement.
21.4 Customer materials
You retain ownership of lawful materials supplied by you. You grant us permission to use them as reasonably necessary to perform the requested service.
21.5 Design development
Ownership of original sketches, patterns, samples, templates and technical work developed by us remains with Glorify Collections unless transferred under a written agreement.
21.6 Third-party rights
You must not instruct us to reproduce protected artwork, logos, characters, photographs or designs without authorization.
We may refuse suspected infringement.
Photography, Video and Portfolio Use
We may photograph or record:
- Completed garments and merchandise.
- Production processes.
- Academy classes and student projects.
- Events, exhibitions and empowerment activities.
Where an identifiable person is used prominently for marketing, we will seek appropriate permission where required.
Unless confidentiality has been agreed, we may use non-confidential images of completed work in our portfolio, website or social media, provided that sensitive customer information is not disclosed.
A client requiring strict confidentiality should notify us in writing before production begins.
Privacy and Data Protection
Personal information is handled in accordance with our Privacy Policy and applicable data-protection law.
Information may be processed for:
- Orders and customer service.
- Applications and admissions.
- Event and programme administration.
- Payment, delivery and recordkeeping.
- Security and fraud prevention.
- Legal and regulatory obligations.
- Marketing where permitted.
Please review the full policy here:
Read Our Privacy PolicyThird-Party Services and Links
We may use or link to third-party:
- Payment processors.
- Logistics and delivery providers.
- Hosting and communication platforms.
- Mapping and social-media services.
- Event and video platforms.
- Material and equipment suppliers.
Third parties may apply their own terms and privacy policies.
We are not responsible for an independent third party’s acts, content or service failures except to the extent responsibility cannot lawfully be excluded or the third party acted under our direct control.
Disclaimers and Limitation of Liability
Nothing in these Terms excludes liability or consumer rights that cannot lawfully be excluded.
25.1 Website availability
We do not guarantee uninterrupted or error-free website availability. We may suspend access for maintenance, security or technical reasons.
25.2 Training outcomes
We do not guarantee employment, income, grants, contracts, business success or mastery without adequate attendance and practice.
25.3 Indirect losses
To the extent permitted by law, we are not liable for indirect, speculative or consequential loss, including loss of anticipated profit, reputation, opportunity or business, where such loss was not reasonably foreseeable or directly caused by our breach.
25.4 Customer-caused loss
We are not responsible for loss caused by:
- Inaccurate measurements or instructions supplied by the customer.
- Unauthorized changes or repairs.
- Misuse, improper care or negligent handling.
- Unsuitable customer-supplied materials.
- Failure to attend fittings or classes.
- Incorrect delivery information.
- Unauthorized use of third-party intellectual property.
25.5 Maximum contractual liability
Where lawful and appropriate, our aggregate liability arising from a specific transaction will not exceed the amount paid to us for the affected product or service.
This limit does not apply where prohibited by law, including liability that cannot lawfully be limited.
Indemnity
To the extent permitted by law, you agree to compensate Glorify Collections for reasonable loss, claims and costs arising directly from:
- Your unlawful use of the website or services.
- Your infringement of another person’s intellectual-property rights.
- False authority to use a logo, photograph, design or brand.
- Fraudulent or materially false information supplied by you.
- Damage caused by deliberate misuse of our property.
This provision does not require you to compensate us for loss caused by our own unlawful conduct, negligence or breach.
Force Majeure
We are not responsible for delay or failure caused by circumstances beyond reasonable control, including:
- Fire, flood, storm or natural disaster.
- War, civil disturbance, insecurity or government restriction.
- Epidemic, pandemic or public-health measure.
- Power, internet or telecommunications failure.
- Transport disruption or border closure.
- Supplier failure or material scarcity beyond reasonable control.
- Strike or industrial action.
- Unexpected closure of a venue or public facility.
We will take reasonable steps to communicate the effect, reduce avoidable loss and resume performance when practicable.
Where performance becomes impossible or excessively delayed, the parties may discuss rescheduling, substitution, partial performance or lawful cancellation.
Suspension and Termination
We may suspend or terminate a service, enrolment, registration or website access where:
- Payment remains overdue after reasonable notice.
- Fraud or identity misuse is suspected.
- The customer or student commits serious misconduct.
- Safety instructions are repeatedly ignored.
- Our staff or other participants are threatened or harassed.
- The transaction is unlawful or infringes another person’s rights.
- Continued performance becomes impossible or unsafe.
Termination does not remove accrued rights, payment obligations, confidentiality duties, intellectual-property provisions or dispute rights.
Complaints and Dispute Resolution
29.1 Initial complaint
You should first submit the complaint to us with supporting documents and allow a reasonable opportunity for review.
29.2 Good-faith negotiation
The parties will attempt to resolve the dispute through direct discussion.
29.3 Mediation
Where direct resolution fails, the parties may agree to mediation before commencing formal proceedings.
29.4 Regulatory complaint
Nothing prevents a consumer from using an available complaint process of the Federal Competition and Consumer Protection Commission or another competent regulator.
29.5 Courts and applicable law
These Terms are governed by the laws of the Federal Republic of Nigeria.
Subject to mandatory consumer rights and any agreed dispute process, disputes may be submitted to a court of competent jurisdiction in Nigeria.
General Provisions
30.1 Entire agreement
These Terms, together with the relevant quotation, invoice, policy, application, admission letter or signed agreement, form the agreement for the transaction.
30.2 Priority
Where documents conflict, the following order generally applies:
- A signed transaction-specific agreement.
- An accepted quotation or admission letter.
- A service-specific written policy.
- These general Terms and Conditions.
30.3 Severability
If a provision is unlawful or unenforceable, it will be modified or removed only to the extent necessary. The remaining provisions continue in effect.
30.4 No waiver
A delay or failure to enforce a right does not permanently waive that right.
30.5 Assignment
You may not transfer a custom order, academy place, ticket or contractual right without our consent where the identity of the person is material.
We may transfer business obligations to a lawful successor or service provider, subject to applicable rights and data-protection requirements.
30.6 Electronic communication
Email, website forms, approved messaging channels, invoices and electronic confirmations may be used for transaction communication.
30.7 Notices
Formal notices should be sent through the contact details stated in the relevant agreement or on this page.
30.8 Changes to these Terms
We may update these Terms to reflect service, operational or legal changes.
The revised version applies from the stated effective date. Material changes will not retrospectively alter an existing confirmed order unless agreed or legally required.
30.9 Headings
Section headings are provided for convenience and do not restrict interpretation.
Contact Glorify Collections before completing a transaction if any term is unclear.
Include the relevant order, invoice, application, ticket or programme reference when contacting us about an existing transaction.